Refund policy

Excluding items described as Non-Refundable/Returnable, the policy is the following.

Refund policy:

If you are not satisfied with the product, we will issue a refund for the initial cost minus the return shipping fee.

To initiate a refund, please Contact us to obtain details on next steps. We respond to all emails usually within 24hours, please check your SPAM folder to ensure you don't miss our response. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.